Explore how Live Action scene choices work

Find the scene and its menu on mobile

You need Premium and a character that supports the mode. A listing in the wider catalogue is not enough: it includes companions without Live Action, so check the selected profile's support and your account's access.

1. On a supported mobile device, select a companion that offers Live Action.
2. Choose Live Action on the profile, or use the chat's top-right joystick to enter.
3. Inside the scene, open the action menu using the control at the bottom-right.
4. Review the interaction you intend to select and its shown token amount before accepting it.

Check each interaction's charge after meeting entry requirements

Within Live Action, some interactions are free and others require tokens. A choice without an additional charge is not a way around the Premium requirement. Free-account access to the whole mode cannot be inferred from a free action offered inside it.

Read the charge for the specific interaction before proceeding. Neither your monthly allowance nor another action's token price establishes this selection's cost. Use its own confirmation rather than assuming every choice has the same charge.

Treat the action menu as a scene-specific format

The scene's menu lists its supported interactions. It does not confirm a camera connection or a two-way video conversation with a human performer. You are using an AI-character experience, not establishing personal contact through those scene controls.

Other account features serve other purposes: a supported audio call uses your microphone, generation requests a new video and Candy Shorts provides scripted episodes. Check the appropriate entry point for each rather than expecting the Live Action menu to control them all.

Report whether entry, loading or an action is affected

If entry fails, check your companion, membership and mobile device. Access can vary between browsers and accounts, including during a rollout. An option visible elsewhere is not confirmation that the same access is available to you.

Specify the failing stage when contacting our team: a missing entry control, a scene that will not load or an interaction that fails after selection. Include the relevant screen or error details so support can identify where the problem occurs.

Your questions

Why does an experience with free actions still require Premium?

Entry and individual interactions have different conditions. You need Premium and a companion that supports Live Action to enter. Once inside, some choices have no extra charge while other actions spend tokens.

Where is the mobile action menu located?

First enter using the profile's Live Action option or the top-right joystick in chat. In the scene, use the bottom-right action control to open its supported choices, then check the selected interaction's details and charge.

Should I expect an uninterrupted webcam call in Live Action?

No. The format uses a menu of video-scene interactions, not a promise of continuous two-way camera access. Supported voice calling is a separate audio option and should not be confused with the controls offered in Live Action.