Trust & safety
Know what your browser saves and what measurement can send
Browser storage can keep links to characters, while visit measurement concerns different information. Neither a local profile list nor its appearance tells you your paid balance or preserves a conversation; keep account records separate when reviewing stored data.
Topics in this article
Understand what a profile bookmark contains
A saved character entry points back to the profile from the browser where you kept it. It is a reference for revisiting that page, not a stored transcript of the conversation you had there.
Save character creates a bookmark only. Choosing it does not register you with our service, purchase membership or begin an exchange by sending the character a message on your behalf.
Review local choices before clearing storage
Note any profile links you want to keep before removing browser site data, since cleanup can erase local bookmarks. Choices made in a private-browsing session may also be discarded when you close that session.
Different browsers or devices may hold different saved-profile lists. A mismatch by itself does not show that account conversations were deleted or membership ended, because the browser list is separate from those account items.
Use browser controls for local information only
Review or remove stored site preferences through your browser's settings. On a shared device, consider who else can open the same browser and see the character references you have chosen to keep there.
For subscription cancellation or account removal, open the corresponding account control. Erasing browser preferences does not perform Unsubscribe or Delete Account, even when the cleanup makes your saved-character list disappear from that device.
Keep payment records outside the saved-profile list
Character bookmarks do not record the purchase details needed for a billing investigation. Save the receipt or payment confirmation instead, including a relevant transaction reference you can supply if you later contact us about that charge.
Consult our privacy terms and contact us for wider questions about personal information. Explain a browser-preference issue without revealing passwords or recovery codes, which are not needed to identify the stored choices you are asking about.
Understand Google Tag Manager and visit information
Our site loads Google Tag Manager for measurement-script management. Fetching its script from Google may transmit technical information about the visit, including your IP address and browser details. Which tags run determines any additional measurement and cookie use; profile bookmarks rely on separate browser storage.
Find candiai.club in your browser's site-information or privacy settings to inspect or remove its stored data. Those settings can restrict cookies, but cookie blocking does not necessarily prevent all network requests. Cleanup neither stops subscription renewal nor erases information already processed. Contact us by email for personal-data requests, without including passwords or recovery codes.
Your questions
Why might character bookmarks disappear after I clear site data?
The selected cleanup may include the browser storage containing those references. Before clearing anything, review which cookies and site data will be removed and note any profiles you want to find again.
Can I cancel renewal by deleting cookies?
No. Cookie removal affects browser data, not the account's subscription. To stop renewal, sign in to the registration holding the plan and complete the cancellation process there.
Should another device show the same saved-character list?
These bookmarks belong to the browser storage in which they were created. Another browser may have a different list, and the entries are not a synchronised backup of your account conversations.