Experiences
Choose between a voice reply and an audio call
Listening to a voice message and speaking into a supported call are different actions. Decide which you want to use, then check that option's availability and charge in your account. Access to playback does not automatically include a microphone conversation or video.
Topics in this article
Check the companion's playback and calling options
Review the audio controls shown for the selected companion. A profile may offer spoken replies without calling, and audio support says nothing about access to all video formats. Use the individual character's available actions as your guide rather than assuming a shared media package.
Playing a reply does not start a call. If calling is offered and you choose it, read the call's own confirmation. That is where to check whether you can proceed and which rate applies to the audio conversation.
Calculate usage from the call's confirmation
Check the quoted rate rather than assuming your subscription covers calling. As a conditional example, a beta call shown at three tokens per minute would require fifteen tokens for five minutes. Those figures illustrate how to calculate usage only when that rate is actually quoted.
The example is not a standard price for all accounts. It also does not price voice-message playback, which is a different action with its own access conditions and any displayed token requirement.
Review browser and phone microphone permissions
Grant only the permissions needed for your chosen interaction. Reading written messages does not require camera access. Microphone permission is relevant when a supported action needs spoken input, not simply because you are opening or reading a conversation.
- Find the site's permission entry in the browser you use for your account.
- Allow microphone access when you intend to start a supported audio call.
- On a phone, check the device-level microphone permission for that browser as well.
- Refresh the chat and verify that the selected audio input is your intended microphone.
Separate playback issues from blocked microphone input
Check your volume and chosen output device, then confirm that the companion supports the audio action you selected. A missing character feature is a different issue from browser permission blocking microphone input. Identifying which part is affected helps you describe the problem accurately.
For support, include the companion's name, device, browser and any error message. Keep the report relevant to the failed action. Do not attach unrelated private recordings or somebody else's conversation merely to show that an audio option is not working.
Your questions
Where do I check whether calling is offered?
Look for an available call control on the companion in your account and read its access and rate confirmation. A catalogue listing alone does not establish that the character supports calls or that calling is included.
Must I enable my microphone just to listen?
No. Playback needs a working audio output, such as speakers or headphones, rather than microphone input. Allow the microphone when you choose a supported action that needs you to speak, not for listening alone.
Does an audio call include a webcam connection?
A microphone call provides an audio format, not confirmation of camera support. Interactive video scenes and new clip generation use different features and controls; they are not automatically connected by starting a voice call.