Trust & safety
Find the policy that applies to your next action
Choose the conditions relevant to what you intend to do, whether that concerns personal access, use of content, handling of information or a purchase. Permission in one area does not automatically settle the requirements in another.
Topics in this article
Review personal-use terms and account changes
Keep your login private and your account for personal use. Our companion replies are fictional AI exchanges. If you want to end renewal or remove the account permanently, follow the separate steps for the change you intend.
Check both content permissions and data handling
Before submitting material, review the adult-content requirements and consider any personal information involved. The privacy terms apply to information processed through conversations, even when the chat looks private rather than appearing as a public profile.
Understand purchase commitments and later requests
Read the total subscription-term charge and renewal conditions, not just a displayed monthly equivalent. Cancellation is the route for stopping future renewal; asking us to review an earlier payment requires a separate refund request.
Ask our support team about a specific policy issue
Identify the relevant account, material or transaction when you contact us, adding the references that let us locate it. Include only information that helps explain the issue, without unrelated sensitive details as background.
Policy decisions and payment confirmations belong with our team, not in companion dialogue. A character may talk about an account in a fictional exchange, but that reply has no authority to settle an administrative question.
Your questions
Which conditions matter when I request a picture?
Consider the content and consent requirements for what you provide and what you want generated. Check access and token conditions for the feature, plus the privacy terms covering any personal information in the request.
Who can answer an account-policy or billing question?
Send our support team the account reference and a description of the issue. Fictional character dialogue cannot issue policy decisions, verify payment changes or carry out subscription administration for you.