Understand the information you submit to our service

Look beyond the details visible on a profile

Personal information is not limited to a profile's displayed name or picture. What you enter in prompts, receive in generated outputs, discuss in calls or save as character preferences and account details can also contain data we process.

Use an invented background for your part in a scene instead of actual financial details or login credentials. Leave other people's identifying information out too when it is not needed for the interaction.

Understand processing, review and de-identified use

Our privacy notice permits processing by service providers, review of flagged content and sampling for quality. It also allows de-identified exchanges to be used for research or training. Do not assume a private-looking chat provides end-to-end encryption that prevents provider access.

Choose fictional details when they can give the scene context without revealing anything sensitive. A conversation's separation from public profiles does not make it suitable for storing confidential records, passwords or other information you need to keep secret.

Allow for retention duties after an account is removed

Legal retention obligations qualify requests to delete account data. Financial and transaction records are generally retained for ten years; losing access to a conversation through the interface is not evidence that every related record has been immediately erased.

Keep receipts and useful transaction references before deletion so you can identify a payment in later correspondence. While gathering your records, avoid making unnecessary copies of private material that concerns someone else.

Make a focused request about your information

When contacting us about personal data, specify the relevant registration or material and what you want located, corrected or removed. Include enough references to identify it without adding unrelated sensitive information to explain the request.

On a shared device, review saved browser preferences as well as your account session. Signing out does not perform the same action as clearing local site storage, so consider each separately when checking what remains on that device.

Your questions

Are chats excluded from processing because they are not public profiles?

No. A conversation and a public character profile are different, but the privacy notice still applies to processing and review of chat information. Take that into account before submitting personal details.

Does removing an account immediately erase its payment history?

Not every record is erased immediately, because legal retention requirements may continue after removal. Before account access ends, retain receipts and transaction references you may need to raise a payment question.

How much real personal information should I put into a role?

Invented context is enough for fictional roleplay. Leave out passwords, recovery codes, complete payment information and another person's private records rather than using those details to make your role feel more specific.